Customs clearance in 21 markets · Own air waybills in 17 · NFO & OBCops@ziem-logistics.com+49 40 57290280+1 321 307 4321
Asia · ID · Ziem network

Freight forwarding & customs in Indonesia

Indonesia is the largest economy in South-East Asia and one of the region's most regulated import markets.

  • HubJakarta
  • Local time--:--
  • AirportsCGK · SUB
Tanjung Priok container port, Jakarta
Customs clearance
Ziem network partner, under our brand
Air waybills
Own AWBs, no third parties
Framework & systems
Indonesian Customs Law · CEISA
At a glance
Hub
Jakarta
Air gateways
Jakarta Soekarno-Hatta and Surabaya
Seaports
Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya)
Customs clearance
Ziem network partner, under our brand
Air waybills
Own air waybills, no third parties
Customs authority
Directorate General of Customs and Excise (DJBC, Bea Cukai)
Importer requirements
a business identification number (NIB) that also serves as the importer ID
Transport modes
Air, sea, road, NFO, on-board courier
Customs in Indonesia

How customs clearance works with us in Indonesia

In Indonesia, customs clearance is handled by a dedicated partner team that works under the Ziem Logistics brand, to our procedures and with the shipment data we prepare. You deal only with Ziem Logistics, from booking to release. We issue our own air waybills on Indonesia lanes, without a third-party consolidator.

  • Import clearanceDeclarations via CEISA, duty and tax calculation and release at CGK or SUB.
  • Import restriction checksReview of lartas requirements and coordination of permits.
  • Export clearanceExport declarations for Indonesian manufacturers.
  • Importer set-up supportGuidance on NIB and importer registration.
  • Air freight with own AWBDirect air waybills from Jakarta and Surabaya.
Local know-how

Shipping to Indonesia: what to know

Indonesian import declarations are lodged through CEISA. Importers need a business identification number (NIB), and many goods are subject to import restrictions (lartas) that require permits before arrival. Missing approvals are the most common reason for long dwell times, so we check them first.

The Ziem network team in Indonesia works directly with Customs to resolve queries, under our brand and with the data we prepare.

Gateways

Airports and seaports in Indonesia

Air: We handle air cargo at the following airports. Other airports are available on request.

CGKJakarta Soekarno-HattaSUBSurabaya

Sea: Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya).

Trade lanes

Main lanes to and from Indonesia

Our most important connections from Indonesia. When both ends of a lane are core markets, we coordinate customs at origin and destination from one shipment file.

FAQ

Shipping to Indonesia: FAQ

Can't find your answer? Email ops@ziem-logistics.com or call +49 40 57290280.

Does Ziem Logistics clear customs in

Customs clearance in Indonesia is handled by a partner team in the Ziem network. It works under the Ziem Logistics brand and to our procedures. You deal only with Ziem Logistics.

Which airports in Indonesia do you serve?

We handle air cargo at Jakarta Soekarno-Hatta and Surabaya. Other airports are available on request.

Which seaports do you use for

For sea freight to and from Indonesia we mainly use Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya), with FCL and LCL services.

What do importers in Indonesia need?

Importers in Indonesia generally need a business identification number (NIB) that also serves as the importer ID. We check registrations, classification and permits before the shipment leaves origin.

Do you issue your own air waybills for

Yes. We issue our own air waybills on Indonesia lanes, without a third-party consolidator or co-loader.

Can you send an urgent shipment to Indonesia today?

For time-critical cargo we book Next Flight Out on the first available flight or send an on-board courier who hand-carries the goods to Jakarta or any other destination in Indonesia. Customs is prepared before arrival.

How do I get a quote for

Use the quote form on this page, email ops@ziem-logistics.com or call +49 40 57290280. We usually reply within one business day.

Get a quote

Tell us about your shipment

Send us the lane, the goods and the timeline. We reply within one business day. For urgent cargo, call us directly.

Request a quote Call