Freight forwarding & customs in Indonesia
Indonesia is the largest economy in South-East Asia and one of the region's most regulated import markets.
- HubJakarta
- Local time--:--
- AirportsCGK · SUB

- Customs clearance
- Ziem network partner, under our brand
- Air waybills
- Own AWBs, no third parties
- Framework & systems
- Indonesian Customs Law · CEISA
- Hub
- Jakarta
- Air gateways
- Jakarta Soekarno-Hatta and Surabaya
- Seaports
- Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya)
- Customs clearance
- Ziem network partner, under our brand
- Air waybills
- Own air waybills, no third parties
- Customs authority
- Directorate General of Customs and Excise (DJBC, Bea Cukai)
- Importer requirements
- a business identification number (NIB) that also serves as the importer ID
- Transport modes
- Air, sea, road, NFO, on-board courier
Every mode to and from Indonesia
Whether your cargo needs to arrive next week or tonight, we plan the transport and the customs clearance as one shipment, from one desk.
Air freight Indonesia
Our own air waybills via Jakarta Soekarno-Hatta and Surabaya. Door-to-door or airport-to-airport, export and import.
More →Sea freight Indonesia
FCL and LCL via Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya), with customs at origin and destination.
More →Next Flight Out
Urgent cargo on the first available flight into or out of Jakarta Soekarno-Hatta (CGK), with customs pre-lodged.
More →On-Board Courier
A courier hand-carries critical parts door to door to Jakarta and every other city in Indonesia.
More →Road & distribution
Pick-up and delivery on Java and inter-island connections.
More →Customs clearance
Ziem network partner, under our brand. Directorate General of Customs and Excise (DJBC, Bea Cukai).
More →How customs clearance works with us in Indonesia
In Indonesia, customs clearance is handled by a dedicated partner team that works under the Ziem Logistics brand, to our procedures and with the shipment data we prepare. You deal only with Ziem Logistics, from booking to release. We issue our own air waybills on Indonesia lanes, without a third-party consolidator.
- Import clearanceDeclarations via CEISA, duty and tax calculation and release at CGK or SUB.
- Import restriction checksReview of lartas requirements and coordination of permits.
- Export clearanceExport declarations for Indonesian manufacturers.
- Importer set-up supportGuidance on NIB and importer registration.
- Air freight with own AWBDirect air waybills from Jakarta and Surabaya.
Shipping to Indonesia: what to know
Indonesian import declarations are lodged through CEISA. Importers need a business identification number (NIB), and many goods are subject to import restrictions (lartas) that require permits before arrival. Missing approvals are the most common reason for long dwell times, so we check them first.
The Ziem network team in Indonesia works directly with Customs to resolve queries, under our brand and with the data we prepare.
Airports and seaports in Indonesia
Air: We handle air cargo at the following airports. Other airports are available on request.
Sea: Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya).
Main lanes to and from Indonesia
Our most important connections from Indonesia. When both ends of a lane are core markets, we coordinate customs at origin and destination from one shipment file.
Related services and pages
Shipping to Indonesia: FAQ
Can't find your answer? Email ops@ziem-logistics.com or call +49 40 57290280.
Does Ziem Logistics clear customs in
Customs clearance in Indonesia is handled by a partner team in the Ziem network. It works under the Ziem Logistics brand and to our procedures. You deal only with Ziem Logistics.
Which airports in Indonesia do you serve?
We handle air cargo at Jakarta Soekarno-Hatta and Surabaya. Other airports are available on request.
Which seaports do you use for
For sea freight to and from Indonesia we mainly use Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya), with FCL and LCL services.
What do importers in Indonesia need?
Importers in Indonesia generally need a business identification number (NIB) that also serves as the importer ID. We check registrations, classification and permits before the shipment leaves origin.
Do you issue your own air waybills for
Yes. We issue our own air waybills on Indonesia lanes, without a third-party consolidator or co-loader.
Can you send an urgent shipment to Indonesia today?
For time-critical cargo we book Next Flight Out on the first available flight or send an on-board courier who hand-carries the goods to Jakarta or any other destination in Indonesia. Customs is prepared before arrival.
How do I get a quote for
Use the quote form on this page, email ops@ziem-logistics.com or call +49 40 57290280. We usually reply within one business day.
Tell us about your shipment
Send us the lane, the goods and the timeline. We reply within one business day. For urgent cargo, call us directly.