Customs clearance Surabaya
Import and export customs clearance for companies in and around Surabaya. Declarations, duties and taxes, permits and release, prepared before your goods arrive.
- CitySurabaya
- Local time--:--
- AirportsSUB
- Customs authority
- Directorate General of Customs and Excise (DJBC, Bea Cukai)
- Customs clearance
- Ziem network partner, under our brand
- Systems
- Indonesian Customs Law - CEISA
- Importer requirements
- a business identification number (NIB) that also serves as the importer ID
- Airports
- Juanda International (SUB)
- Seaport
- Tanjung Perak
Customs clearance for Surabaya
In Indonesia, customs clearance is handled by a dedicated partner team that works under the Ziem Logistics brand, to our procedures and with the shipment data we prepare. You deal only with Ziem Logistics, from booking to release. Companies in Surabaya, especially in manufacturing, tobacco and food, rely on fast and correct declarations. Surabaya is the industrial centre of East Java and Indonesia's second-largest port.
- Import declarations for SurabayaDeclarations with Directorate General of Customs and Excise (DJBC, Bea Cukai), duty and import tax calculation, and release for delivery in Surabaya.
- Export declarations from SurabayaExport filings and evidence of export for goods leaving Indonesia.
- RegistrationsHelp with the importer registration required in Indonesia: a business identification number (NIB) that also serves as the importer ID.
- Classification and originHS classification, preferential origin and duty estimates before your goods ship.
- Permits and regulated goodsLicences for pharma, food, electrical goods, dual-use items and other regulated products.
- Air and sea arrivalsClearance for cargo arriving at SUB and by sea via Tanjung Perak.
Ziem Logistics operations desk
- Cut-off and acceptance times
- Current cut-off times for Surabaya on request: we confirm them with every booking.
Plan around local peaks in Surabaya
Holidays: In Indonesia, Lebaran (Idul Fitri) with extended collective leave and congestion before and after can slow down customs, airlines and trucking. Book early and send documents in advance around these dates.
Air freight from and to Surabaya
Need the transport as well? We fly your cargo via Juanda International (SUB), including Next Flight Out and on-board courier, and handle customs in the same shipment file.
Air freight from and to Surabaya → · Freight & customs in Indonesia →
Customs clearance in other cities in Indonesia
Main lanes from Surabaya
The most important connections from Indonesia, with our own team or trusted customs partners at destination.
Related services and pages
Customs clearance Surabaya: FAQ
Can't find your answer? Email ops@ziem-logistics.com or call +49 40 57290280.
Who clears customs for my goods in Surabaya?
Customs clearance in Indonesia is handled by a partner team in the Ziem network. It works under the Ziem Logistics brand and to our procedures. You deal only with Ziem Logistics.
What do importers in Surabaya need?
Importers in Indonesia generally need a business identification number (NIB) that also serves as the importer ID. We check registrations, classification and permits before the shipment leaves origin.
Which customs authority is responsible for Surabaya?
Directorate General of Customs and Excise (DJBC, Bea Cukai). Declarations are filed electronically (Indonesian Customs Law - CEISA).
How long does customs clearance take in Surabaya?
With complete documents and data, most entries are released within hours of arrival. Inspections, missing permits or holidays such as Lebaran (Idul Fitri) with extended collective leave and congestion before and after can add time.
Can you also transport my goods to Surabaya?
Yes. We offer air freight via Juanda International (SUB), sea freight via Tanjung Perak, Next Flight Out and on-board courier.
Do you use local agents in Surabaya?
No. We work directly with the airlines and issue our own air waybills, and we do not use local agents. Where we cannot do it ourselves, we use a few long-standing, trusted partners for road transport and customs, under our procedures. We do not work as an agent for other forwarders: our customers are shippers and consignees.
Tell us about your shipment
Send us the lane, the goods and the timeline. We reply within one business day. For urgent cargo, call us directly.